5 channels unified

Every channel.
One queue.

WhatsApp, Email, Live Chat, Facebook Messenger, and Instagram DMs — all landing in a single real-time inbox, handled by AI.

WhatsApp
Email
Live Chat
Messenger
Instagram
Only on WhatKaBot
WhatsApp

The only Shopify helpdesk
with native WhatsApp.

Gorgias and Tidio don't have it. WhatKaBot built WhatsApp support from the ground up via Meta Cloud API — texts, images, voice notes, documents, and more.

Texts, images, voice notes, documents & media
AI autopilot — full resolution without a human
Read receipts & delivery confirmation
Approved message templates for outbound campaigns
COD confirmation & review collection flows
D
Daniyal
via WhatsApp · online
Salam! Mera order kab aaega?
11:42 AM
✦ Aapka order #4821 kal dispatch ho gaya hai. Tracking: TCS-8821044. Expected delivery kal ya parso.
✦ AI · 11:42 AM · ✓✓
Shukriya! Aur koi order hai mere naam par?
✦ Aapke 3 orders hain. Recent: #4821 (shipped), #4790 (delivered), #4750 (delivered). Kisi bhi order ki detail chahiye?
A
ahmed@example.com
Re: Order #5012 — Refund Request
From: ahmed@example.com
Hi, I received the wrong item in my order #5012. The package had a blue shirt instead of the red one I ordered. Please process a refund or exchange.
✦ Hi Ahmed, I'm sorry about this mix-up with order #5012. I've initiated a full refund of PKR 2,499 — it will appear in 3–5 business days. You can keep the incorrect item. No return needed.
✦ AI · via Gmail · auto-sent
Email

Gmail & Outlook,
fully threaded.

Connect your support email and every thread lands in the same inbox as your WhatsApp and social messages. AI handles replies with full context.

Full thread support — In-Reply-To headers respected
HTML email rendering & attachment downloads
Auto-reply detection — skips OOO & bounce loops
Gmail OAuth + Pub/Sub push (no polling)
Outlook / Microsoft 365 via Graph change notifications
Live Chat

Your storefront.
AI answering live.

Embed a fully branded chat widget on your Shopify store. Visitors get instant AI answers. The conversation lands in your shared inbox like any other channel.

Real-time via Server-Sent Events (SSE)
Custom colors, position & greeting message
No framework dependencies — single script embed
Visitor auto-identified if Shopify customer is logged in
WhatKaBot Chat
● Online — typically replies instantly
Hi! Do you have the FastVolt charger in black?
✦ Yes! FastVolt 4-in-1 is available in Black and White. PKR 1,299. Want me to add it to your cart?
Usman via Messenger
Facebook Page · 2m ago
Is cash on delivery available in Peshawar?
✦ Yes, COD is available in Peshawar! Delivery is 3–4 days. Would you like to place an order?
Facebook Messenger

Facebook Page DMs,
handled automatically.

Connect your Facebook Page via OAuth and every Messenger conversation flows into your shared inbox — AI handles it just like WhatsApp.

Text, images, file attachments & stickers
Postback handling — menu button taps resolved by AI
Meta Graph API v20 — always on the latest version
Instagram DMs

Instagram support,
without the chaos.

Connect your Instagram Business account and manage DMs alongside every other channel — including story reply context and 24-hour window handling.

Story reply context — AI sees what the customer replied to
24-hour messaging window handled gracefully
Text and attachment support
Instagram Business account via OAuth
S
Sara — Instagram DM
Replied to your story · 5m ago
↩ Replied to your story: "New arrivals just dropped"
Is the blue dress still available in size M?
✦ Yes! Blue Floral Dress in size M is in stock — PKR 3,499. Want me to help you place an order?

All 5 channels.
One inbox.

Set up in minutes. No developer needed. Billed through Shopify.

Start for Free See Shopify integration →